Terms and Conditions

Welcome to Royal Dice Casino. These conditions of use explain the rules that govern access to and use of our website, your player account, games, promotions, and related services. By registering, logging in, or using any part of the platform you agree to these site terms. Read them carefully—they set out the main rights, responsibilities, and practical limits that apply when you play, deposit, or claim incentives on the site.

Who may use Royal Dice Casino

Royal Dice Casino is for adults only. You must be of legal gambling age where you are located to open an account and place wagers. It is your responsibility to confirm that online gambling is lawful where you are.

We may restrict or refuse access to the platform in certain locations or regions. Availability of specific games, payment methods, or promotions can vary by location and may change over time.

Creating and managing your account

When you create an account you must provide true, accurate, and current information. Accounts must be opened in your own name, and you may only hold the number of accounts we permit.

You may be required to verify identity details before using certain features, requesting withdrawals, or claiming promotions. Failing to provide required information may result in restrictions, payment delays, or account closure.

Identity checks and verification

We may ask for documents or other information to confirm your identity, age, address, or ownership of payment methods. Typical requests include government-issued ID, proof of address, and copies of payment cards or statements. Verification is a routine part of responsible operation and helps protect your account.

Verification requests will be handled securely, and you should submit requested documents promptly to avoid delays with deposits or withdrawals.

Using your account responsibly

You are responsible for keeping your login details confidential. Activity that occurs through your account is your responsibility. Accounts are personal and may not be shared, transferred, or sold, or used on another person’s behalf.

If you suspect unauthorized access to your account, contact support immediately at support@royaldice.com so we can take action.

Deposits, withdrawals, and balances

We accept a range of payment methods. Depending on your location, available options may include Bank Wire Transfer, Bankdraft, Checks, Diners, InstaDebit, Maestro, MasterCard, Neteller, PaySafeCard, Solo, Visa, Visa Debit, and Webmoney. Available currencies include Australian dollar, Canadian dollar, euro, pound sterling, United States dollar, and South African rand.

Processing times, limits, and fees vary by method and jurisdiction. Withdrawal requests may be subject to verification checks and review before approval. We will apply reasonable checks to comply with regulatory, fraud prevention, and anti-money laundering obligations. These checks can affect payment timing.

Please note that payment options and limits may change, and not all methods are available to all players at all times.

Bonuses, free spins, and promo codes

Promotional offers are subject to separate bonus terms in addition to these site rules. Below are the current primary promotions and key terms. Always review the full promotion rules before opting in.

• Royal Dice Welcome Package — Current offers include a 100% match up to $500 plus 50 free spins when you use code "WELCOME100". Wagering is 35x on bonus plus deposit, free spins are valid only on selected slots, and the offer must be claimed within 30 days. Minimum deposit $20.
• No Deposit Bonus — A $10 free chip is available with code "ROYALFREE10". Wagering requirement 40x, eligible on slots and keno, valid for 7 days from registration. Maximum cashout for this type of no deposit bonus is capped at 5x the bonus amount.
• First Deposit Match — Use code "FIRST200" for a 200% match up to $300. Wagering is 30x on bonus plus deposit, eligible games include slots and video poker, valid for 30 days. Minimum deposit $25.
• Weekly Free Spins — Use code "SPINWEEK50" for 50 free spins on selected slot games. Winnings carry a 35x wagering requirement, free spins must be used within 7 days, minimum deposit $20.
• Weekend Reload — Code "RELOAD50" offers a 50% match up to $200 on eligible weekend deposits. Wagering is 30x on bonus plus deposit, minimum deposit $30.
• Weekly Cashback — Code "CASHBACK10" provides 10% cashback on net losses up to $100, with a 20x wagering requirement. Cashback is calculated weekly and credited on Monday for the previous week.
• Royal Dice VIP Club — VIP rewards are tiered and may include up to 15% weekly cashback, exclusive bonuses, and monthly free spins. Wagering for cashback and VIP bonuses is 25x.

General bonus policy highlights:

• All bonuses are non-sticky; real money is used before bonus funds.
• Most bonuses require opt-in via the listed promo code, except VIP rewards which are applied by tier.
• Wagering requirements, game eligibility, time limits, maximum conversion or withdrawal rules, and other conditions apply to each offer.
• In the event of conflicting or ambiguous promotional material, the specific promotion terms posted on the site govern.

Refer to the full bonus terms for complete details at /bonus-terms.

Game access and service availability

Royal Dice uses software from third-party providers, including Playtech. We aim to offer consistent access across desktop and mobile, but availability depends on device, operating system, provider support, maintenance, and local regulatory rules.

Games, features, and promotions may be added, removed, limited, or suspended at any time. Tournaments and progressive jackpots are not available site-wide at this time. Specific games may be unavailable in some locations.

Fair play and prohibited behavior

You agree to use the site for lawful purposes only and to play honestly. Prohibited behavior includes, but is not limited to:

• Attempting to manipulate games, systems, or promotions.
• Collusion, fraud, chargeback abuse, or any form of bonus abuse.
• Using multiple accounts to exploit offers or restrictions.
• Using unauthorized automated software, bots, or scripts.
• Providing false information or impersonating others.

We reserve the right to investigate suspicious activity. Reasonable steps will be taken to determine whether platform rules have been breached.

When Royal Dice may limit, suspend, or close accounts

If we reasonably suspect rule breaches, incomplete verification, unlawful activity, or misuse of promotions, we may refuse service, limit access, suspend bonuses, freeze transactions pending review, withhold promotions, or close accounts. Action taken will be proportionate and focused on protecting players and maintaining fair play.

Where funds are withheld for review, we will aim to resolve matters quickly and communicate the next steps. Any disputes should be raised with support so they can be investigated.

Errors, mistakes, and technical issues

Occasional system errors, display mistakes, incorrect balances, pricing errors, or game malfunctions can occur. We will correct obvious mistakes and take reasonable steps to resolve technical problems in a fair manner.

If an error materially affects play or outcomes, we may void affected bets or adjust account balances to reflect the correct position. We do not guarantee uninterrupted or error-free operation at all times.

Responsible play and player protection

Gambling should be entertainment, not a way to make money. We provide tools and limits to help you stay in control, and you are encouraged to use them. Options may include deposit limits, loss limits, session reminders, time-outs, and self-exclusion.

For more information on tools and support, see our Responsible Gaming page at /responsible-gaming.

Intellectual property and site content

The site design, text, graphics, trademarks, and software are owned or licensed to Royal Dice Casino. You may not copy, reproduce, republish, distribute, or commercially exploit site content without express written permission.

You may use the site content only for personal, noncommercial purposes consistent with these conditions of use.

Third-party providers and linked services

Some games, payment systems, and services are provided by third parties. These providers operate under their own terms and availability. We are not responsible for actions or failures of third-party providers beyond the scope of our contractual relationships.

You may find links to external sites. Links are for convenience and do not imply endorsement. External services may have different rules, which you should review separately.

Limitation of liability and no guarantees

To the extent permitted by law, we are not responsible for losses arising from technical interruptions, third-party failures, unsupported devices, force majeure events, user error, or misuse of the service. We do not guarantee that the site, games, or promotions will be available continuously or without interruption.

The platform and services are provided on an "as is" and "as available" basis. No representation is made that access will be uninterrupted or error-free.

Changes to these site rules

We may update these conditions from time to time. The latest version posted on the website will apply from its publication date, unless otherwise stated. You should review these terms periodically; continued use of the platform indicates acceptance of updated terms.

Related policies and where to find them

Other important policies apply alongside these site terms. Please review:

• Privacy Policy at /privacy-policy
• Bonus Terms at /bonus-terms
• Anti-Money Laundering and KYC policy at /aml-kyc
• Cookie Policy at /cookies

These pages contain additional rules and practical information that affect how you use the site.

How to contact us

If you have questions about these rules or your account, contact our support team at support@royaldice.com. Phone support is available at Canada Toll Free: 1-866-609-0298, or International: (63)2-756-7844. Our team can guide you through verification, account queries, and promotional questions.

These site rules are designed to create clear expectations for playing at Royal Dice Casino. By using the platform you agree to follow them, and we will work to keep the service fair, secure, and transparent.